Understanding ACH Whitelisting for Payments

ACH whitelisting is required when your bank uses security controls that only allow payments to be sent to pre-approved ACH destinations.
​

If your bank has ACH filters or debit blocks enabled, you may need to whitelist our banking partner’s approved ACH IDs before payments can be processed successfully. This ensures that payments sent through Adaptive are not blocked by your bank.
​
​

If your bank requires ACH whitelisting, please contact our Support team at [email protected] to obtain the approved ACH IDs for our banking partner.
​

Our team will provide the information needed so your bank can allow payments to process without interruption.