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Setting Up and Managing Receipt Approval Workflows

Learn how to create and manage approval workflows for receipts, including setting triggers, adding approval steps, configuring fallback workflows, and bulk approving.

Updated this week

Approval Workflows define the steps and users that must review and approve a receipt before it syncs to QuickBooks and is added to the budget in Adaptive. Without an Approval Workflow, receipts are auto-approved and synced automatically.

1. Understanding the Receipts Page Tabs

The Receipts page contains three tabs:

  • Draft - Where receipts land by default after creation

  • Waiting for Approval - Where receipts go while working through Approval Workflows

  • All - Shows all receipts, including those that have been approved and synced to QuickBooks

2. Adding Approvers to Individual Receipts

To add an approver to a specific receipt without a workflow:

  • Open the receipt from the Draft tab

  • Click to add a specific person or role as an approver

  • Click Send for Approval

The receipt moves to the Waiting for Approval tab until the designated person approves it.

Note: If no approver is assigned and no Approval Workflow applies, the receipt auto-approves and syncs to QuickBooks immediately when sent for approval.

3. Accessing Approval Workflow Settings

To set up Approval Workflows:

  • Click the lightning bolt icon (Automations) next to the search bar

  • Select the Approvals tab

  • Filter by job if needed to view or manage workflows for specific jobs

4. Creating an Approval Workflow

To add a new workflow:

  • Click Add Workflow

  • Enter a name for the workflow

  • Select a trigger to define when the workflow applies (e.g., if the job matches a specific job)

  • Choose who should approve:

    • Require All - Every selected person must approve

    • Require Either - Only one of the selected people needs to approve

    • Auto Approve - Automatically approves receipts matching the trigger conditions

  • Add additional approval steps if needed (e.g., first one person approves, then a second person or role)

  • Select what the workflow applies to: Bills or Receipts

  • Click Save

When saving, choose whether to apply the workflow to:

  • Existing drafts - Applies to receipts already created

  • New transactions only - Applies only to receipts created going forward

5. Stacking Multiple Approval Workflows

You can create multiple Approval Workflows that work together. For example:

  • One workflow requires a specific person to approve all receipts for a particular job

  • A second workflow auto-approves receipts under a certain dollar amount

If both conditions are true for a receipt, the more specific workflow (like the auto-approve for small amounts) can supersede the general workflow.

6. Setting Up a Fallback Workflow

The Fallback Workflow ensures no receipt is ever auto-approved without review. This workflow applies when no other Approval Workflows match a receipt.

To configure:

  • Scroll to the Fallback Workflow section in the Approvals tab

  • Select a person or role (e.g., Boss) who must review and approve

Important: Setting a fallback workflow prevents receipts from accidentally syncing to QuickBooks without any approval.

7. Approving Receipts

To approve receipts:

  • Go to the Waiting for Approval tab

  • Open a receipt to view its approval status

  • Click Approve to complete your approval step

If the workflow has multiple steps, the receipt remains in Waiting for Approval until all required approvers have approved.

8. Bypassing Approvals

Users with Boss permissions can bypass the approval process:

  • Open the receipt in the Waiting for Approval tab

  • Select the option to bypass approvals

  • Confirm the bypass when prompted

The receipt syncs to QuickBooks immediately, and the Activity Log records that the approval was bypassed.

9. Bulk Approving Receipts

To approve multiple receipts at once:

  • Go to the Waiting for Approval tab

  • Filter for receipts that require your approval

  • Select the receipts using the checkboxes

  • Click Actions and select Approve

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